Privacy policy
Effective August 21, 2026. We collect what we need to respond to you, and nothing more.
Who we are
RAMS Manufacturing Solutions LLC ("RAMS", "we", "us") provides warehouse automation systems and services in the United States. This policy covers the website at www.ramsmfg.com. Questions about it go to info@ramsmfg.com or +1 (603) 845-7479.
What we collect
When you submit a form on this site (the configurator, the booking page, a trial or assessment request), we collect what you type: your name, company, work email, phone number if you provide it, and the operational details you choose to share, such as dock counts, trailer volumes or facility notes.
To keep automated spam out, our form endpoint also records your IP address and browser user agent with each submission. These are used for abuse prevention and rate limiting, not for advertising.
We do not collect payment information on this site, and we do not buy, sell or trade personal data.
How we use it
Form submissions go to our engineering team so we can respond to your inquiry, prepare for a scheduled call, model your workflow, or set up a trial workspace you requested. That is the whole list. We do not add you to marketing lists, and we do not share your details with third parties for their own marketing.
Where it lives
Submissions are stored in a database hosted by Supabase in the United States and delivered to us by email through Resend. Both providers process the data on our behalf to provide these services. The website itself is served by Cloudflare Pages.
We keep submissions for as long as they are relevant to an active or potential customer relationship. Email info@ramsmfg.com and we will delete your submission data on request.
Services embedded on this site
A few pages embed services from other companies, which operate under their own privacy policies when you interact with them:
Cloudflare Turnstile protects our forms from bots. It evaluates your browser locally and issues a pass token; we send that token to our server to verify your submission is human.
Microsoft Bookings powers the embedded scheduling calendar on the booking page. Details you enter there (name, email, meeting notes) go to our Microsoft 365 calendar under Microsoft's privacy terms.
YouTube serves some product videos through its privacy-enhanced (youtube-nocookie) player, which does not set advertising cookies before you play a video.
Cookies and tracking
We run our own analytics on this site, and nothing else. No advertising networks, no third-party trackers, no data brokers. Nothing is shared, sold, or used to follow you onto other websites.
Nothing is stored or sent until you accept. The first time you visit, a small bar asks. If you decline, no cookie is written and no data leaves your browser. If you accept, we set one first-party cookie named rams_vid containing a random identifier, which lasts twelve months, plus a session identifier that is discarded when you close the tab.
With that consent we record which pages you view, how far down them you read, how long you stay, which buttons and links you click, which form fields you reach, and whether you finish a form. We also keep the page that referred you and any campaign tags in the URL. Your IP address is used only to derive a one-way hash so we can spot automated traffic — the address itself is never written down.
We use it for one thing: working out which parts of this site are useful and which are confusing, so we can fix them. Analytics records are kept for two years and then deleted.
To change your mind, clear this site's cookies and site data in your browser and the bar will ask again. You can also email info@ramsmfg.com and we will delete everything associated with your visitor identifier.
Separately, the embedded services above may set cookies that are strictly necessary for them to function, for example Turnstile's bot check or Microsoft's scheduling session. Those are not optional, because without them the form and the calendar do not work.
Cookie declaration
Every cookie this site can set, what it is for, and how long it lasts.
| Cookie | Set by | Purpose | Expires | Category |
|---|---|---|---|---|
| rams_vid | RAMS (first party) | A random identifier so we can tell a returning visit from a new one. Contains no name, email or address. | 12 months | Analytics — optional |
| rams_sid | RAMS (first party) | Groups one visit together. Held in session storage, not a cookie, and discarded when you close the tab. | End of session | Analytics — optional |
| rams_consent | RAMS (first party) | Remembers whether you accepted or declined, so we stop asking. Stored locally, not sent to us. | Until cleared | Strictly necessary |
| cf_clearance / __cf_bm | Cloudflare | Bot and abuse protection for the Turnstile check on our forms. | Up to 30 minutes | Strictly necessary |
| Microsoft Bookings cookies | Microsoft | Runs the embedded scheduling calendar on the booking page. Set only when that page loads. | Per Microsoft | Strictly necessary |
| YouTube (youtube-nocookie) | Set only if you press play on an embedded video. No advertising cookies before playback. | Per Google | Optional — only on play |
We set no advertising cookies, and nothing here is shared with an ad network or a data broker. Declining leaves only the strictly necessary rows above, which the forms and the calendar cannot work without.
Your choices
You can browse this entire site without submitting anything. If you have shared information and want it corrected or deleted, email info@ramsmfg.com from the address you used and we will take care of it.
Changes
If this policy changes, the new version appears on this page with an updated effective date. Material changes will be noted plainly at the top.
© 2026 RAMS Manufacturing Solutions LLC. All content on this site, including text, images and video, is the property of RAMS Manufacturing Solutions LLC or its partners and may not be reproduced without permission.